Return or Refund Policy
Last updated March 17, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
REFUSAL & Refund
Please do not accept courier if the packages are tampered or seal opened also take a photograph and send to email@example.com. If you prepaid for this ignored order you can request for replacement order or else will refund your money to your bank account or which ever payment method you prefer within 7 business days.
All returns must be postmarked within one (1) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Products are replaceable within the applicable window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on the website it is your responsibility to contact us immediately (within 24 hours) failing which your replacement claim is void.
2. All products listed under a particular category may not have the same replacement policy.
3. Do refer respective products manufacturer’s Warranty and Replacement Policy.
4. Without prejudicing the Manufactures’ Warranty and Replacement Policy you may refer the respective products applicable replacement policy of Poorvika Onilne.
5. Replacement will be processed only if:
a. It is determined that the product was not damaged while in your possession;
b. the product is different from what was shipped to you;
c. The product is returned in original condition (with brands/manufacturers box, seal and MRP are intact, user manual, warranty card and all the accessories therein).
6. Products marked as “non-returnable” on the product detail page can’t be returned.
Note: If you have received a non-returnable product in a damaged/defective condition, it is your responsibility to contact our customer care within 24hrs from the time of delivery of the product failing which you have waived replacement claims and thus your replacement claim is void.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. Please Note ● Return Shipping Cost spend by customer also claimable
If you have any questions concerning our return policy, please contact us firstname.lastname@example.org